Things are always busy at MTC, but the past few weeks have felt even more intense as we continue to move through our season of transition and change. School starting back in August is like the start of our new year. With that new year comes new students, new policies, new contracts, and tons of awesome new ideas!!
I know that it can get confusing for everyone (myself, team members, and families included) because we are shifting things around and have several balls in the air. So, I wanted to share a few ways we stay organized and on the same page as a team and share some ideas you can implement as well.
- Know Your Role – I say it time and time again. Rachel and I make a great team! We work constantly to clarify and simplify our roles so that we can each play to our strengths and accomplish more within our company without repeating work. Knowing that I handle most of our internship details and HR topics while Rachel handles more of the PR and family contact/communication allows for us to easily designate who needs to handle new tasks and gives all of our team members a better idea who to talk to about certain topics.
- Write It Down – I was out of town last week and was without Wi-fi for an entire week. Coming back on Monday was a little bit of a shock to my system after having been away but it was made easier by the fact that Rachel kept a running list of what happened each day. Reading through that document was a quick and easy way to brief myself for the upcoming week and get back in the swing of things. This is a practice we started over a year ago that I am so thankful for! We also keep pretty detailed meeting notes and communicate throughout the day via Slack
- Honest, Clear, and Concise Communication – Being truthful and timely helps us to keep things moving. Even though we have a scheduled Tuesday meeting to talk about business matters, you will find Rachel and I in and out of the office using whatever little face-to-face time we have to quickly answer each others questions or have small discussions. I write down what we need to talk about so that we can communicate more effectively and move forward as quickly as possible. We also encourage regular communication with all of our team members and have an open door policy so we can address most issues and celebrate victories as they occur.
- Check out our facebook live video from earlier where I share secret number four and delve further into how we keep things running smoothly.